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Saving my important files
"I am amazed. I lost my laptop this morning and thanks to your product, I now know that it was actually stolen. It's almost 6pm as I write this and I already have the two most important files that were on that computer back in my hands. I cannot thank you enough."
D. Scott Pheonix, AZ
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ANSWERS TO YOUR QUESTIONS
Question: Can I install over the web or do I need a disk to install it?
Answer:
You can install immediately simply by clicking a link after you purchase. Installation takes less than a minute and we are here to help you 24 hours a day seven days a week. Just click the Live Chat button on the right hand side of every page of this website.
Question:
Can I use Laptop Cop on more than one computer?
Answer:
Certainly. You simply need to purchase one license for each computer that you want to protect. Many organizations use Laptop Cop to protect thousands of laptops.
Question:
Does this really Work?
Answer:
It certainly does. We've been helping customers with laptop theft problems for years and have incredibly high rates of recovery and deletion of confidential data. It doesn't make sense to have a laptop that isn't protected by Laptop Cop.
Question:
Can I use this on a desktop computer?
Answer:
Yes. Many people do just that because they want to protect their information in case any computer they own is stolen. Laptop or desktop - either way you'll have total protection.
Question:
Can I use this on a MacIntosh?
Answer:
No. Currently, Laptop Cop is only available for the Windows XP and Vista operating systems.
Question:
Is this product Vista friendly?
Answer:
Yes. Laptop Cop can be used on both Windows XP and Vista computers.
Question:
What do I do if I find out that my computer is stolen?
Answer:
If your laptop is ever stolen, simply log in to your Laptop Cop online account from any computer in the world and report the computer as stolen. Once you report your computer as stolen, you'll be able to:
Begin retrieving any files from your stolen laptop and view which files have been successfully retrieved.
Begin deleting any files from your stolen laptop and view which files have been successfully deleted.
Contact our recovery team in order to begin the physical recovery process.
Get access to the full monitoring suite which will allow you to see all of the thief's actions on your computer.
You can also work with one of our recovery agents to lock down your stolen computer in order to make it impossible for the thief to continue using your computer.
Question:
How long does it take to recover a stolen computer that has Laptop Cop installed?
Answer:
Physical recovery of a laptop usually takes from one to nine days, depending upon the specific circumstances. It can take even longer in some cases, but you can begin IMMEDIATELY retrieving and deleting any files you'd like the minute you realize your laptop is stolen. You can also begin monitoring the thief's activities at the same time.
Question:
Is there a limit to the number of files I can retrieve from my stolen laptop?
Answer:
No. You may retrieve every single file from your laptop if you desire.
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